---
title: Changes to App Compatibility
description: article explaining changes to google maps which will affect apple ios users
---

[Skip to content](https://apphelp.dermapenworld.com/changes-to-app-compatibility-#main-content)

[![LOGO FULL COLOR](https://apphelp.dermapenworld.com/hs-fs/hubfs/LOGO%20FULL%20COLOR.png?width=350&height=42&name=LOGO%20FULL%20COLOR.png)](https://apphelp.dermapenworld.com?hsLang=en)

Open main navigation

Close main navigation

- [Contact Us](https://www.dermapenworld.com/en-au/contact-us)

[Contact Us](https://www.dermapenworld.com/en-au/contact-us?hsLang=en)

 Welcome, How can we help you today?

- There are no suggestions because the search field is empty.

1. [DermapenWorld App](https://apphelp.dermapenworld.com/?hsLang=en)
2. [DermapenWorld App](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en)
3. [For Professionals: Clinics](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinics)

# Changes to App Compatibility

**From March 2026, Google Maps will no longer support iOS versions 16 and earlier.** 

As key clinic functionality within our App relies on Google Maps, this change will impact users who have not updated their smart phone/tablet software. 

### **What this means for you**

To ensure our App continues to function correctly across **all features**, customers will need to be running: 

**iOS 17 or later for Apple** 

If your device remains on iOS 16 or earlier, some App features—particularly those related to clinic functionality—may not work as intended. 

### **What you need to do**

Please update your Apple device to iOS 17 or later:   
**Settings → General → Software Update** 

We recommend completing this update before March 2026 to avoid any disruption. 

If your device does not support iOS 17, you may experience limited functionality within the App. If you have any questions or need support, our Customer Service team is happy to assist or contact your local DermapenWorld Distributor. 

- [DermapenWorld App](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#main-content)

    - [General](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general)
    - [Home](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#home)
    - [Batteries with Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#batteries-with-dp-dock)
    - [Dp DOCK Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#dp-dock-setup)
    - [Bluetooth Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#bluetooth-setup)
    - [Wi-Fi Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#wi-fi-setup)
    - [For Professionals: Create Clinic](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-create-clinic)
    - [Register Pen](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#register-pen)
    - [Pen on Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-on-dp-dock)
    - [Pens](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pens)
    - [For Professionals: Clinics](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinics)
    - [General - Login or Begin](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general-login-or-begin)
    - [General - Begin Questions](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general-begin-questions)
    - [Pens - Troubleshooting](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pens-troubleshooting)
    - [Pen Details with Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-details-with-dp-dock)
    - [Pen Details without Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-details-without-dp-dock)
    - [For Professionals: Clinic Details](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinic-details)
    - [Account](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#account)
- [EXO-GROW Cap](https://apphelp.dermapenworld.com/exo-grow-cap?hsLang=en)

[![LOGO FULL COLOR](https://apphelp.dermapenworld.com/hs-fs/hubfs/LOGO%20FULL%20COLOR.png?width=350&height=42&name=LOGO%20FULL%20COLOR.png "LOGO FULL COLOR")](https://apphelp.dermapenworld.com?hsLang=en)

Copyright © 2025, DermapenWorld