Does my Dermapen Device need to be on a specific Firmware for a Dp DOCK to register to it?

To ensure all users have a smooth experience registering their Dp DOCK, your device will need to be operating on Firmware 1.6.6 or above to be able to register a Dp DOCK to it.

To know which Firmware your device is running, simply go to the Pen Details screen of the relevant serial number and it will be documented here. If your device is not operating on at least 1.6.6, you will need to perform a Connect & Sync which will perform a firmware update automatically to the latest Firmware.