How does the Dp DOCK recognise when a DermapenWorld device has been placed on it?

In order for the Dp DOCK to recognise a DermapenWorld device, the device's Battery Cover must be correctly in place on the device. The Dp DOCK will not recognise if a device has been placed on it if the battery cover is not in place.

Please make sure the battery cover is correctly affixed, that your device is sitting snugly in the dock, the Dp DOCK is powered on and your device is in Bluetooth Mode.