---
title: The Map image does not match my address, what do I do?
description: The address system DermapenWorld utilises is via Google Maps. The latitude and longitude for your address according to Google Maps is what the image is comprised from. If the image displayed does not
---

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# The Map image does not match my address, what do I do?

![](https://apphelp.dermapenworld.com/hs-fs/hubfs/image-png-Jan-16-2025-09-02-25-0836-PM.png?width=351&height=253&name=image-png-Jan-16-2025-09-02-25-0836-PM.png)The address system DermapenWorld utilises is via Google Maps. The latitude and longitude for your address according to Google Maps is what the image is comprised from.

If the image displayed does not match the address please first check on Google. If the image is incorrect on Google you will need to address this directly with them.  
If the image displayed on Google is correct but is incorrect on our app, please contact your local Distributor or Contact DermapenWorld at [https://www.dermapenworld.com/contact-us](https://www.dermapenworld.com/contact-us?hsLang=en)

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