---
title: What If I do not know the password to the Wi-Fi Network?
description: If you do not know the password of your desired Wi-Fi Network you will be unable to connect your Dp DOCK to it.   
---

[Skip to content](https://apphelp.dermapenworld.com/what-if-i-do-not-know-the-password-to-the-wifi-network#main-content)

[![LOGO FULL COLOR](https://apphelp.dermapenworld.com/hs-fs/hubfs/LOGO%20FULL%20COLOR.png?width=350&height=42&name=LOGO%20FULL%20COLOR.png)](https://apphelp.dermapenworld.com?hsLang=en)

Open main navigation

Close main navigation

- [Contact Us](https://www.dermapenworld.com/en-au/contact-us)

[Contact Us](https://www.dermapenworld.com/en-au/contact-us?hsLang=en)

 Welcome, How can we help you today?

- There are no suggestions because the search field is empty.

1. [DermapenWorld App](https://apphelp.dermapenworld.com/?hsLang=en)
2. [DermapenWorld App](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en)
3. [Wi-Fi Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#wi-fi-setup)

# What If I do not know the password to the Wi-Fi Network?

If you do not know the password of your desired Wi-Fi Network you will be unable to connect your Dp DOCK to it.

![](https://apphelp.dermapenworld.com/hs-fs/hubfs/wifi%20network%20password-portrait-png.png?width=305&height=600&name=wifi%20network%20password-portrait-png.png)

 

- [DermapenWorld App](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#main-content)

    - [General](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general)
    - [Home](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#home)
    - [Batteries with Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#batteries-with-dp-dock)
    - [Dp DOCK Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#dp-dock-setup)
    - [Bluetooth Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#bluetooth-setup)
    - [Wi-Fi Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#wi-fi-setup)
    - [For Professionals: Create Clinic](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-create-clinic)
    - [Register Pen](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#register-pen)
    - [Pen on Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-on-dp-dock)
    - [Pens](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pens)
    - [For Professionals: Clinics](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinics)
    - [General - Login or Begin](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general-login-or-begin)
    - [General - Begin Questions](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general-begin-questions)
    - [Pens - Troubleshooting](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pens-troubleshooting)
    - [Pen Details with Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-details-with-dp-dock)
    - [Pen Details without Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-details-without-dp-dock)
    - [For Professionals: Clinic Details](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinic-details)
    - [Account](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#account)
- [EXO-GROW Cap](https://apphelp.dermapenworld.com/exo-grow-cap?hsLang=en)

[![LOGO FULL COLOR](https://apphelp.dermapenworld.com/hs-fs/hubfs/LOGO%20FULL%20COLOR.png?width=350&height=42&name=LOGO%20FULL%20COLOR.png "LOGO FULL COLOR")](https://apphelp.dermapenworld.com?hsLang=en)

Copyright © 2025, DermapenWorld