---
title: What is the Warranty on the Dermapen HOME?
description: The Warranty on the Dermapen HOME is 2 years from the date of registration/purchase. The Dermapen HOME is manufactured under strict quality control and inspection processes. Standard warranty of the D
---

[Skip to content](https://apphelp.dermapenworld.com/what-is-the-warranty-on-the-dermapen-home#main-content)

[![LOGO FULL COLOR](https://apphelp.dermapenworld.com/hs-fs/hubfs/LOGO%20FULL%20COLOR.png?width=350&height=42&name=LOGO%20FULL%20COLOR.png)](https://apphelp.dermapenworld.com?hsLang=en)

Open main navigation

Close main navigation

- [Contact Us](https://www.dermapenworld.com/en-au/contact-us)

[Contact Us](https://www.dermapenworld.com/en-au/contact-us?hsLang=en)

 Welcome, How can we help you today?

- There are no suggestions because the search field is empty.

1. [DermapenWorld App](https://apphelp.dermapenworld.com/?hsLang=en)
2. [DermapenWorld App](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en)
3. [General](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general)

# What is the Warranty on the Dermapen HOME?

The Warranty on the Dermapen HOME is 2 years from the date of registration/purchase.

The Dermapen HOME is manufactured under strict quality control and inspection processes.

Standard warranty of the Dermapen HOME device is to cover the operating period 2 years after the purchase.\*

Standard warranty for Battery Charger and Battery is 12 months. Use of other batteries will void your warranty.

If this product goes out of order under normal customer use, it will be repaired/replaced free of charge during the warranty period  (not including return costs).

The damages prescribed below are NOT covered by warranty:

• User faults by lack of care and responsibility (e.g., exposure to water, dropping device).

• Unauthorised electric current connection faults.

• Faults caused by the user’s own intention or unauthorised repair.

• Damages caused by natural disaster (fire, flood, earthquake, lightning, etc). Full warranty details can be found on [www.EquipmedUSA.com](http://www.EquipmedUSA.com)

\*Terms and conditions apply. 

 

- [DermapenWorld App](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#main-content)

    - [General](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general)
    - [Home](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#home)
    - [Batteries with Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#batteries-with-dp-dock)
    - [Dp DOCK Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#dp-dock-setup)
    - [Bluetooth Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#bluetooth-setup)
    - [Wi-Fi Setup](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#wi-fi-setup)
    - [For Professionals: Create Clinic](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-create-clinic)
    - [Register Pen](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#register-pen)
    - [Pen on Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-on-dp-dock)
    - [Pens](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pens)
    - [For Professionals: Clinics](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinics)
    - [General - Login or Begin](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general-login-or-begin)
    - [General - Begin Questions](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#general-begin-questions)
    - [Pens - Troubleshooting](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pens-troubleshooting)
    - [Pen Details with Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-details-with-dp-dock)
    - [Pen Details without Dp DOCK](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#pen-details-without-dp-dock)
    - [For Professionals: Clinic Details](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#for-professionals-clinic-details)
    - [Account](https://apphelp.dermapenworld.com/dermapenworld-app?hsLang=en#account)
- [EXO-GROW Cap](https://apphelp.dermapenworld.com/exo-grow-cap?hsLang=en)

[![LOGO FULL COLOR](https://apphelp.dermapenworld.com/hs-fs/hubfs/LOGO%20FULL%20COLOR.png?width=350&height=42&name=LOGO%20FULL%20COLOR.png "LOGO FULL COLOR")](https://apphelp.dermapenworld.com?hsLang=en)

Copyright © 2025, DermapenWorld