DermapenWorld App
  • www.dermapenworld.com/contact-us
Pens
  • General
    • Login or Begin
    • Begin Questions
  • Home
  • Batteries with Dp DOCK
  • Dp DOCK Setup
  • Bluetooth Setup
  • Wi-Fi Setup
    • Wi-Fi Setup 1
  • For Professionals: Create Clinic
  • Register Pen
  • Pen on Dp DOCK
  • Pens
    • Troubleshooting
  • For Professionals: Clinics
  • Pen Details with Dp DOCK
  • Pen Details without Dp DOCK
  • For Professionals: Clinic Details
  • Account
      Back to home
      1. DermapenWorld App
      2. Pens
      • General
        • Login or Begin
        • Begin Questions
      • Home
      • Batteries with Dp DOCK
      • Dp DOCK Setup
      • Bluetooth Setup
      • Wi-Fi Setup
        • Wi-Fi Setup 1
      • For Professionals: Create Clinic
      • Register Pen
      • Pen on Dp DOCK
      • Pens
        • Troubleshooting
      • For Professionals: Clinics
      • Pen Details with Dp DOCK
      • Pen Details without Dp DOCK
      • For Professionals: Clinic Details
      • Account

      Pens

      Device details screen information
      • What does it mean if I do not see my device listed on the My Pens page?
      • I can see a device in the My Pens list that I have not registered to my account
      • I can see a device in the My Pens list that I no longer use.
      • The Clinic name under my Serial Number on the My Pens page is incorrect?
      • Can I change the Clinic my device is registered to?
      • What does the button at the top of the page with my initials do?
      • The Clinic listed under my device is incorrect.
      • Is there a Bluetooth time limit for registering your device on the Register Pen page?

      Troubleshooting

      • "Device Not Found" Connect and Sync Error
      • 'Deregister' or 'Connect and Sync' buttons not working
      • www.dermapenworld.com/contact-us