DermapenWorld App
www.dermapenworld.com/contact-us
Pens
General
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Home
Batteries with Dp DOCK
Dp DOCK Setup
Bluetooth Setup
Wi-Fi Setup
Wi-Fi Setup 1
For Professionals: Create Clinic
Register Pen
Pen on Dp DOCK
Pens
Troubleshooting
For Professionals: Clinics
Pen Details with Dp DOCK
Pen Details without Dp DOCK
For Professionals: Clinic Details
Account
Back to home
DermapenWorld App
Pens
General
Login or Begin
Begin Questions
Home
Batteries with Dp DOCK
Dp DOCK Setup
Bluetooth Setup
Wi-Fi Setup
Wi-Fi Setup 1
For Professionals: Create Clinic
Register Pen
Pen on Dp DOCK
Pens
Troubleshooting
For Professionals: Clinics
Pen Details with Dp DOCK
Pen Details without Dp DOCK
For Professionals: Clinic Details
Account
Pens
Device details screen information
What does it mean if I do not see my device listed on the My Pens page?
I can see a device in the My Pens list that I have not registered to my account
I can see a device in the My Pens list that I no longer use.
The Clinic name under my Serial Number on the My Pens page is incorrect?
Can I change the Clinic my device is registered to?
What does the button at the top of the page with my initials do?
The Clinic listed under my device is incorrect.
Is there a Bluetooth time limit for registering your device on the Register Pen page?
Troubleshooting
"Device Not Found" Connect and Sync Error
'Deregister' or 'Connect and Sync' buttons not working