Pen Details with Dp DOCK

Device & Dp DOCK information

• What does the button at the top of the page with my initials do?
• What does the firmware version mean?
• What does "Days since Last Sync" mean?
• What does "Days till Sync Required" mean?
• What does the "Connect & Sync" button do?
• Why does the "Connect & Sync" button not work when I press it?
• What does the "Deregister" button do?
• Does pressing the "Deregister" button deregister my device from my Dp DOCK?
• The Clinic listed on My Device is incorrect.
• The Clinic Name listed under my Clinic on the Pen Details page is incorrect.
• Why does the Serial Number of the device and Dp DOCK not match?
• Why does the Firmware version for my device and Dp DOCK not match?
• Does my device deregister if I deregister the Dp DOCK?
• What does the "Deregister Dp DOCK" button do?
• What does the "Wi-Fi Setup" button do?
• The Wi-Fi Network Name is incorrect
• How often does the information on the Pen Details page get updated?
• Can I put multiple devices on one Dp DOCK?
• Why is the Dp DOCK not recognising that my device is on it?
• Android Bluetooth Connectivity message to "allow access to contact and call history"
• "Unable to Deregister Device" Error
• "Device Not Found" Deregister Dp DOCK Error
• How to change the Wi-Fi Connection of an already registered Dp DOCK