Pen on Dp DOCK

Help Registering your Dp DOCK

• Do I have to tick all of the boxes as I complete the steps?
• Why does my Dp DOCK need to be powered On?
• Why does my device need to be powered on in either Treatment Mode or Bluetooth Mode to be recognised by the Dp DOCK?
• Why do I need to power back on my device after inserting a new battery?
• Why can't my device be placed on the Dp DOCK when connected to a PSU (Power Source) cable?
• Does the Dp DOCK charge the batteries in my device?
• What is Treatment Mode?
• What is Bluetooth Mode?
• Does the Dust Cover need to be on the Dp DOCK for the pen to be recognised?
• Do I have to use the Dp DOCK Dust Cover for storage?
• What happens if I remove the device whilst the Amber indicator lights are on?
• Will my pen still sync if I remove the device from the Dp DOCK before the Green LEDs and Green indicator tick appear?
• Do I have to replace my battery if the Dp DOCK displays it has less than 3 bars?
• Can I put multiple devices on one Dp DOCK?
• Why is the Dp DOCK not recognising that my device is on it?
• Why is there a Red LED light on my Dp Dock?
• Video | App Instructional Video: Use Pen and Dock