Pen on Dp DOCK
Help Registering your Dp DOCK
- Do I have to tick all of the boxes as I complete the steps?
- Why does my Dp DOCK need to be powered On?
- Why does my device need to be powered on in either Treatment Mode or Bluetooth Mode to be recognised by the Dp DOCK?
- Why do I need to power back on my device after inserting a new battery?
- Why can't my device be placed on the Dp DOCK when connected to a PSU (Power Source) cable?
- Does the Dp DOCK charge the batteries in my device?
- What is Treatment Mode?
- What is Bluetooth Mode?
- Does the Dust Cover need to be on the Dp DOCK for the pen to be recognised?
- Do I have to use the Dp DOCK Dust Cover for storage?
- What happens if I remove the device whilst the Amber indicator lights are on?
- Will my pen still sync if I remove the device from the Dp DOCK before the Green LEDs and Green indicator tick appear?
- Do I have to replace my battery if the Dp DOCK displays it has less than 3 bars?
- Can I put multiple devices on one Dp DOCK?
- Why is the Dp DOCK not recognising that my device is on it?
- Why is there a Red LED light on my Dp Dock?
- Video | App Instructional Video: Use Pen and Dock